services

Telecom & Convergence

The Telecom industry is being led by trends of consolidation, globalization, deregulation and the emergence of convergence, where a single service provider offers the complete spectrum of services to its subscribers. NEMO IT, with its extensive telecom domain expertise, offers new generation solutions and cost-effective services that would allow its customers to fully exploit opportunities presented by the Convergence Tsunami. Our technology competencies range across basic telephony, wireless, broadband, OSS/BSS, datacom and Internet infrastructure. Our comprehensive consulting, design, development, deployment and system integration services for communications service providers include:

  • IP Telephony solutions including performance and interoperability testing
  • Next generation OSS/BSS solution implementation and integration with ISPs and other partners
  • Customer Relationship Management (CRM) solution implementation

Call center system integration including customer/agent relationship applications, CTI & IVR components and its further integration with your existing billing applications, data warehousing, electronic commerce applications, telephony infrastructure, network and Internet infrastructure, database & computing platforms, customer care applications, telesales applications, customer intelligence, network management applications and the human interface

  • Next generation billing system implementation for voice, data and other convergent services
  • eBusiness implementation services for Telcos, ISPs, Wireless service providers, Broadband service providers
  • Network infrastructure solutions including tailored end-to-end configuration management and fault isolation solutions
  • End-to-End solutions and services to help you plan, design, install, optimize and manage wireless networks
  • Network performance analysis tools Our technology development services in areas including data communication protocols, networking protocols, network management systems, real time operating systems (RTOS) and firmware development meant for Communication Equipment/Product Manufacturers include:
  • Protocol stack development, testing and enhancement
  • Development of network provisioning system > Protocol
  • Development of network optimized GPRS solutions
  • VoIP interoperability solution