services

PRM

The theory of Internet replacing the role of the middlemen or channel partners has remained a hypothesis. The Internet, on the other hand, has extended and expanded these relationships. Establishing channels and alliances and managing them, in terms of achieving sales targets, reducing costs, attaining partner loyalty and increasing productivity, has always been a challenge to a manufacturer or a service provider. Our experience in sales and channel partner strategy formulation and channel program execution is harnessed in consulting and implementing Partner Relationship Management (PRM) solutions. We equip your enterprise with PRM tools and processes that augment your reach, revenues and reseller loyalty and streamline sales efficiency, while segmenting and identifying strategic partners who have a long-term potential for your organization. Our comprehensive and one stop PRM consulting, implementation and support services explicitly follow this plan:

  • Assessing your current channel practices against the backdrop of your broad channel vision. The findings would be critically analyzed against the successful channel programs of your competitors.
  • In line with the finalized channel strategy, PRM enabling technology tools would be evaluated and recommended, as per your organizational requirements.
  • Developing PRM technology architecture along with its interfaces with your existing applications such as CRM, ERP, legacy applications.
  • Preparing PRM implementation roadmap & project plan.
  • Product customization or customized solution development, implementation, integration and deployment.
  • End user training across partner interfacing employees and invited channel partners.
  • Post implementation support.